Privacy Policy
This privacy notice tells you what to expect us to do with your personal information. It covers:
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Company Information
- Trading Name: Cuisinenet.com
- Registered Name: Jemms (UK) Ltd
- Registered Address: 41 Church Street, Haslingfield, Cambridgeshire CB23 1JE, United Kingdom
- Telephone:
- Email: enquiries@cuisinenet.com
- ICO Registration: ZA931769
Contact Details
- Email: enquiries@cuisinenet.com
What Information We Collect, Use, and Why
To Provide Services and Goods (Including Delivery)
- Names and contact details
For Service Updates or Marketing Purposes
- Names and contact details
For Research or Archiving Purposes
- Names and contact details
For Dealing with Queries, Complaints, or Claims
- Names and contact details
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. More information on lawful bases can be found on the ICO’s website.
Depending on the lawful basis, your data protection rights include:
- Right of Access: You can ask us for copies of your personal information and details about its source and sharing. Exemptions may apply.
- Right to Rectification: You have the right to have inaccurate or incomplete personal information corrected.
- Right to Erasure: You can ask us to delete your personal information.
- Right to Restriction of Processing: You have the right to limit how we use your personal information.
- Right to Object to Processing: You can object to the processing of your personal data.
- Right to Data Portability: You can ask that we transfer the personal information you provided to another organization or to yourself.
- Right to Withdraw Consent: When consent is our lawful basis, you have the right to withdraw it at any time.
If you make a request, we will respond without undue delay and in any event within one month. To exercise these rights, please contact us using the details provided above.
Our Lawful Bases for Collecting and Using Your Data
For Providing Services and Goods
- Consent: We have your permission after providing you with all relevant information. All data protection rights apply except the right to object. You may withdraw consent at any time.
For Service Updates or Marketing Purposes
- Consent: We rely on your consent after explaining all relevant information. All data protection rights apply except the right to object. You may withdraw consent at any time.
For Research or Archiving Purposes
- Consent: We collect or use personal information on the basis of your consent after giving you all relevant information. The same rights as above apply.
For Dealing with Queries, Complaints, or Claims
- Consent: We have your permission to use your personal information for handling queries, complaints, or claims. Again, all applicable rights apply, with the ability to withdraw consent when necessary.
Where We Get Personal Information From
- Directly from you
How Long We Keep Information
For details on our data retention periods, see our Retention Schedule.
Who We Share Information With
Data Processors
- Mailchimp Email Marketing Software
This processor manages email lists and sends marketing emails on our behalf.
How to Complain
If you have any concerns about our use of your personal data:
- Contact us using the details provided above.
- If you remain unsatisfied, you can file a complaint with the ICO.
ICO Contact Information
- Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF - Helpline Number: 0303 123 1113
- Website: Make a Complaint
Last Updated
20 December 2025
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